Last updated on 18-09-2023

Please read these terms and conditions carefully before using our website or placing an order with Big Beer Shop. By using this website and/or placing an order, you agree to the terms and conditions listed below. If you do not agree to these terms, please do not use our website or place an order.

1. Definitions

• “Big Beer Shop”, “we”, “us” and “our” refer to Big Beer Shop, located at the address Zuiddijk 60, 1501CN, Zaandam, The Netherlands.
• “Customer”, “your”, “your” and “you” refer to the user of our website who places an order.

2. Orders

• By placing an order on our website, you certify that you are at least of legal age to purchase alcoholic beverages in your jurisdiction. You are responsible for providing accurate and valid information when placing an order.
• We reserve the right to refuse or cancel orders for any reason. In case of cancellation, any payments already processed will be refunded.

3. Prices and Payment

• All prices on our website are in euros (EUR) and include VAT unless otherwise stated.
• Payment can be made through available payment methods, including iDeal, Credit Card and PayPal.
• We reserve the right to change the prices of our products and shipping costs at any time. Such changes will not affect pending orders.

4. Shipping and Delivery

• We strive to ship orders to the delivery address you provide within 3 business days of confirmation.
• Shipping costs vary depending on the location and size of the order. Free shipping is available for orders over $25.00.
• You will receive a shipping confirmation with a tracking number once your order has shipped.

5. Return Policy

• If you are not satisfied with your purchase, you may return unopened and undamaged products within 14 days of receipt. Returns are at your own expense unless the product is defective or damaged upon receipt.

6. Customer Service

• Our customer service can be reached through our contact form on the website, email address [email protected] and phone number 088-3284238. Customer service is available from 9 a.m. to 5 p.m.

7. Privacy and Data Protection

• We respect your privacy and treat personal information in accordance with our privacy policy. Please see our privacy policy for more information on how we collect, use and protect personal information.

8. Changes to Terms and Conditions

• We reserve the right to change these terms and conditions at any time without notice. The most recent version of the Terms and Conditions is available on our website at all times.

By placing an order with Big Beer Shop, you agree to the above terms and conditions. If you have any questions about these terms, please contact us before placing an order.